Response Point Truck Event

AMCC had our first Microsoft Across American Truck Event featuring the Response Point telephone system. Thanks to the Truck Event people and the Event in a box people for their help. Also, thank you to NGT (SIP Trunking partner for the Response Point system) and Dean Rainone for their help and support, also thank you to Mark Creamer who assisted me in this event.

We were able to demonstrate both the Syspine Response Point system that is installed on the Truck as well as my Aastra Response Point system that was supplied by Aastra. When I entered the truck the first time to try out the Syspine system I found that there was no communication between the network pc and the Response Point system. Seems they were on different networks. Since Mike, the MS Truck technician, doesn’t normally work on this particular truck, he had to contact someone else to find out how to reconfigure the network devices. They got it working by halfway through the morning event. Once they got it working I noted that they were running v1, not SP1. We had my Aastra system working from the get-go.

You can see a few snapshots here.

We set our Aastra system up outside the truck. Earlier in the week we had tried, with NGT’s support, to configure an Edgemarc router to work with our Linksys Router/Sprint Aircard. I finally called the exercise off because I was running out of time. NGT has succeeded in using an Aircard with the Edgemarc and said that what we were running into was that we were ‘double nat’ing’ and that wasn’t really suppported. I figured we could just talk about the SIP service and not worry about actually doing it. Since we did have internet access for our laptop, via the aircard/router – I was able to get dial-tone with our MAJICJACK – a pretty cool little device.

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