A recent Response Point customer used our system to replace his Avaya system that he had been using for two years. Jeff F. told me he finally found a satisfactory use for his previous system. He put the system in a cardboard box and is now using it as a doorstop – at least until he can get the previous vendor to come and take it back.
Response Point system replaced this
July 24, 2008 at 11:29 am
I’m the Product Manager for the Avaya PARTNER ACS system, so all I can say is “OUCH”, that’s a painful picture.
July 24, 2008 at 1:27 pm
Hi Ron,
My picture may have been more a statement on the service provided by the previous vendor than on the phone system. I certainly don’t have any issues with your phone system. As I understand it – the customer had this system for about 2 years and was never billed for it and never considered all the installation issues to be taken care of.
From the perspective of a Response Point mailing list – I just thought it was a fun image. Nothing personal intended. I hope we can still be friends.
Regards,
Allen
July 24, 2008 at 1:55 pm
None taken – just trying to have a little fun with you. Guess it’s time for your customer to put the system on eBay.