I’ve been looking for a thorough listing of features included in Response Point Service Pack 1. Still haven’t found it so I figured I would try to create one here. If you have some features that you are aware of post a comment and I will update the blog entry to include them – PLEASE. Response Point SP1 Features
Item (contributor)
- SIP Trunking
- Call Logging including export to Excel
- Presence Indicator in Assistant
- Park Call Status in Assistance
- Click to Dial in Assistant – extensions and external contacts
- Talk over Announcement to request extension
- Upgrade Device Firmware from Administrator
- External Music on Park
- “Transfer to EXTENSION – VOiCEMAIL” voice command possible
- DID – Direct Inward Dialing
- Voice Dial access to free directory assistance
- 64-bit compatibility
- Restrict access on phones in common areas
- Remove directory listing to external callers
- 822 extension access Automated Attendant greeting
- voicemails sent from any .local address (Jason Ray)
- Aastra support for multiple line occurrences (Don Damon)
- Dial 8 o Dial 9 trunk group access to seperate SiP trunks and analog service (Jerry Moore)
- Headset mode (at least on Syspine) (Jerry Moore)
Okay, now send me some more. THANKS

July 17, 2008 at 10:59 am
new locale is much nicer – welcome to wordpress
let me know if you want some guidance feeling your way around
July 18, 2008 at 6:26 am
In SP1, you can have your voicemails sent from any .local address, such as VoiceMail@mycompany.local
July 18, 2008 at 7:30 am
Aastra … and the subsequent Aastra support for multiple line occurrences
July 18, 2008 at 10:22 am
Dial 8 o Dial 9 trunk group access to seperate SiP trunks and analog service
Headset mode (at least on Syspine)